Terms of service

Overview

Welcome to Teak House. By browsing our website and purchasing our products, you agree to the following terms and conditions. If you don't agree with these terms, please refrain from using our site.

Eligibility

To shop with Teak House, you must be at least 18 years old, or have the permission of a parent or legal guardian. When you place an order, you confirm that your provided information is accurate and that you are legally capable of entering into a binding contract with us.

Account Registration

If you set up a Teak House account, it is your responsibility to keep your login information secure and to monitor all activity under your account. We reserve the right to refuse service or terminate accounts at our sole discretion.

Products

The images of our items are for illustration purposes, and due to the unique nature of our products, the actual item you receive may vary slightly from the photos.

Product Availability

All Teak House products are subject to availability. If a piece you order happens to be out of stock, we will reach out to notify you and either issue a full refund or arrange to ship a replacement with your approval.

Pricing

All prices on our site are listed in USD and include applicable taxes. We reserve the right to update our pricing at any time. Should a pricing error occur, we may cancel orders placed at the incorrect price and issue a full refund.

Payment Methods

Teak House accepts American Express (AMEX), Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Your payment must be completed in full before we ship your order.

Order Acceptance

Placing an order acts as an offer to purchase from Teak House. We reserve the right to accept or decline any order for reasons such as product unavailability, pricing errors, or suspected fraud.

Order Processing and Cancellation

We can only accept order cancellations within 12 hours of the time you place your order. Once that 12-hour window has passed, your order will be fully processed and shipped out.

Shipping and Delivery

Provided shipping times are estimates, not guarantees. Teak House is not responsible for delivery delays resulting from carrier issues, customs, or other events beyond our control. You can find full details in our Shipping Policy.

Returns and Refunds

All returns and refunds are processed according to our Returns and Refund Policy, which is considered part of these Terms.

Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any such mistakes at any time without prior notice.

Prohibited Uses

You may not use the Teak House website or our products for any unlawful purposes, to violate local regulations, or to infringe upon our intellectual property. Additionally, you may not use our site to harass or discriminate, submit false information, upload viruses, or interfere with our security systems.

Intellectual Property

Everything on this website—including text, images, logos, and designs—is owned by Teak House or used under a valid license. You may not reproduce, distribute, or otherwise use any of our content without our explicit written permission.

User-Generated Content

By submitting comments, reviews, or other content to Teak House, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish your submissions. You remain solely responsible for the content you share.

Third-Party Links

Our store may occasionally link to third-party websites. Please note that Teak House is not responsible for the content, accuracy, or opinions expressed on these external sites.

Warranty Disclaimer

Both the Teak House website and our products are provided to you on an "as is" and "as available" basis, without express or implied warranties of any kind, except where required by law.

Limitation of Liability

To the fullest extent allowed by law, Teak House is not liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability will never exceed the amount you originally paid for the specific product in question.

Indemnification

By using our site, you agree to indemnify and hold Teak House harmless from any claims, damages, losses, or expenses (including legal fees) that arise from your breach of these Terms or your violation of any law or third-party rights.

Force Majeure

Teak House cannot be held responsible for any failure or delay in service caused by events outside of our reasonable control, such as natural disasters, strikes, war, terrorism, pandemics, or government actions.

Severability

Should any provision of these Terms be found unlawful or unenforceable, that specific rule will be limited or removed to the minimum extent necessary, while the rest of our terms will remain in full effect.

Termination

We reserve the right to terminate these Terms and deny access to the Teak House website or services at our sole discretion, without prior notice, for any reason—including a breach of these Terms.

Governing Law and Dispute Resolution

These terms are governed by the laws of Norway. Any legal disputes will be resolved exclusively in the courts of Oslo, Norway. If you are an EU consumer, you also have the option to submit disputes through the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Changes to These Terms

Teak House may update these terms from time to time to reflect changes to our store. We will post the updated version on this page, and your continued use of our website means you accept the revised terms.

Contact

If you have any questions about these Terms, we're here to help. Please reach out to us at Support@TeakHouseco.com